Tech support

Have you got a doubt or a problem regarding the working of a Aquatronica system or product?
In this section you could find the technical assistance you need!

If another customer has already asked the same question, you can find the answer in one of these sections:

• FAQ: in this section there are all the answers of our Aquatronica technicians about the most frequent questions.
• Direct line of the forum: this section reports the numerous discussions between the users, regarding various technical problems.

If your problem has not been talked about, you can use the Support section of Aquatronica website ,that represents a direct line between Aquatronica and its customers and it aims to solve, in real time, every problems with your aquarium.

Entering this section, the users registered on the forum will be able to ask to our Aquatronica technicians, in an easy and speed way, all problems discovered In their system or regarding Aquatronica products, under private discussion.

The section also allows users to ask for the replacement of products covered by warranty or the return material process (if necessary).

To enter in the Direct line and Support sections you have to register to the Aquatronica forum.